Other value added services
Call centre management
Contact Centre
A media rich contact centre solution with functionality on demand
- Integrated Contact Centre Agent (incl. routing, recording & reporting)
- Hosted IVR
- Hosted Predictive Dialer
Unified Communication
New age communication for your business with no capital outlay
- Internet
- Telephony
- Auto-Attendant
- Instant Messaging
- Voicemail
- Mobility
- Conferencing
- Office Applications
- Telephone Management
- Least Cost Routing
- Email & Calendar
- Fax
CRM and Social Media
A range of applications to enhance and manage your interaction with clients
- Service Management (Help desk and trouble ticketing
- Campaign Management
- Internal Social Networking
- External Social Networking (incl. integration)
Consulting
Professionals assisting you with your journey into the cloud
- Cloud Computing Made Easy
- Hosted Contact Centre Feasibility Study
- Overhead Optimisation Analysis
- Automation Assessment
- Social Media Uncovered
PIENAAR JORDAAN: 082 551 2190 | 